Terms of Service

Terms of Service

Last updated: 01/01/2025

1. Agreement to Terms

By using OkayWebHost.com hosting and related services, you agree to these Terms of Service. If you do not agree, do not use our services.

2. Services

We provide managed hosting, website deployment, and related services as described on our website or in a custom proposal. We may update or modify features over time to improve reliability, performance, or security.

3. Accounts & Security

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must notify us immediately if you suspect unauthorized access.
  • You are responsible for all activity under your account.

4. Acceptable Use

You agree not to use our services for:

  • Spam, malware distribution, phishing, or illegal activities.
  • Hosting content that is unlawful, abusive, or violates third-party rights.
  • Activities that overload, abuse, or attempt to attack our infrastructure.

We may suspend or terminate services for violations, with or without notice, depending on severity.

5. Billing & Payments

  • Services are billed in advance (monthly or yearly) unless otherwise agreed.
  • Failure to pay may lead to suspension or termination of service.
  • You are responsible for any taxes applicable to your purchases.

6. Refunds

If stated on our website, we may offer a money-back guarantee within a specified period (e.g., 30 days) for new accounts. Refunds outside that policy are at our sole discretion.

7. Uptime & Maintenance

We aim to provide high availability and performance. However, planned maintenance and unplanned outages can occur. Details of uptime commitments are described in our Service Level Agreement (SLA).

8. Backups & Data

We may provide automated backups as part of managed services. However, you are ultimately responsible for maintaining your own backups. We are not liable for data loss beyond what is covered in the SLA.

9. Limitation of Liability

To the maximum extent permitted by law, {$siteName} is not liable for indirect, incidental, special, or consequential damages, including lost profits or lost data arising from use of our services.

10. Changes to Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the services after changes means you accept the revised Terms.

11. Contact

For questions regarding these Terms, contact:
Email: support@okaywebhost.com