Privacy Policy

Privacy Policy

Last updated: 01/01/2025

1. Introduction

This Privacy Policy explains how {$siteName} ("we", "us", "our") collects, uses, and protects your personal data when you use our website, hosting services, and related products.

2. Information We Collect

  • Account Information: Name, email, phone number, billing details.
  • Service Usage Data: IP address, browser type, device information, log files.
  • Support Communications: Emails, WhatsApp chats, and support tickets.

3. How We Use Your Information

  • To provide, operate, and maintain our hosting and related services.
  • To communicate with you about service updates, billing, and support.
  • To monitor uptime, security, and performance of your websites and servers.
  • To comply with legal and regulatory obligations.

4. Cookies & Tracking

We may use cookies and similar technologies for analytics, performance monitoring, and improving user experience. You can control cookies via your browser settings.

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Infrastructure providers (e.g., data centers, VPS providers) strictly to deliver the service.
  • Payment processors for billing.
  • Professional advisors and legal authorities when required by law.

6. Data Security

We use technical and organizational measures (encryption where appropriate, access controls, monitoring) to protect your data. However, no system is 100% secure.

7. Data Retention

We retain your data as long as your account is active or as needed for legitimate business and legal purposes. Backups may store data for a limited additional period.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your data, or restrict its processing. To exercise these rights, contact us at support@okaywebhost.com.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

10. Contact

For questions about this Privacy Policy, contact us at:

Email: support@okaywebhost.com
WhatsApp: +91-9660267213